Common areas. What standards exist for cleaning the entrances of apartment buildings? What is included in common areas

This means that residents have the right to use this property and bear the costs of its maintenance, . About what is included in places common use V apartment building, we'll tell you in the article.

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Concept and composition

What is included in the area of common areas?

Such public areas related to collective property of residents, listed directly in the Housing Code (Article 36).

These include four types of objects:

The territory on which the house is located.
Any premises not belonging to apartments: elevator shafts and elevators themselves, stairs and stairwells, corridors, halls, landings, attics and basements.
Public gyms, game rooms and other cultural and leisure facilities not assigned to private owners, available in luxury residential complexes.
Roofing and technical equipment used to service all apartments.

An even more detailed list is given in Government Decree No. 491 of August 13, 2006, which defines the rules for the maintenance of public places.

This document refers to common objects network engineering, including cold and hot water, sewer system, heating risers, as well as underground parking lots, built at the expense of the apartment owners.

Normative base

Utilities are regulated by a large number of by-laws, which are not easy for an ordinary resident to understand.

The most important legal documents on the topic of servicing the common facilities of a multi-apartment residential complex are:

Housing Code;
Government Decree No. 491 of August 13, 2006;
Government Decree No. 290 of April 3, 2013, which defines the minimum list of works and services that the management company must perform to maintain the common facilities of the house in good condition;
Resolution of the State Construction Committee of the Russian Federation dated September 27, 2003 N 170;
GOST R 51617-2000 “Housing and communal services”.

At the code level, only the most general legal norms related to rights to common property Houses.

Government Decree No. 491 establishes the rules for the provision of services for the maintenance of common facilities in the house. In particular, the types of work that must be performed to maintain these facilities in proper sanitary and technical condition are listed.

The persons responsible for performing these works are also identified there, with various forms home management.

The third section talks about ways to bear maintenance costs common objects of the house if there is a HOA in the house and during maintenance.

The Gosstroy Decree lists specific standards for performing work on housing maintenance, such as the frequency of cleaning staircases.

GOST brings together quality requirements utilities, contained in numerous SanPiNs, and provides links to them.

It defines clear quantitative and qualitative indicators for each of the services in the field of housing and communal services, such as the volume of garbage containers and the frequency of garbage collection, water temperature, etc.

What to do if receipts for payment of tax on a privatized apartment do not arrive? find out right now.

Essential maintenance work common areas in the house are:

Regular cleaning.
Heating in the cold season.
Lighting.

Cleaning

The minimum list of maintenance work for common facilities in the house includes wet and dry cleaning of premises.

Periodicity, with which these works must be carried out, is established in Decree of the State Construction Committee No. 170.

In those houses that are equipped with a centralized vacuum cleaning system, dry cleaning and floor washing should be carried out once every 5 days, and once a year all surfaces should be washed, including walls, radiators, etc.

Similar standards are established for other houses in paragraph 4.8.14: windows, radiators and window sills must be swept once every 5 days, walls must be swept 2 times a month, and staircases must be washed at least once a month.

Cleaning local area in summer and winter is also regulated by this decree. For example, in summer, sidewalks must be watered at least 2 times a day, and in winter, during snowfall, clearing of snow must be completed no later than after 6 hours.

About what measures can be taken if at the entrance cleaning is done irregularly or poorly, you can learn from this video:

Heating

In the staircases in winter the temperature must be maintained at least +16 degrees.

This is stated in Gosstroy Resolution No. 170.

Lighting

Standards for lighting of common areas in the house are fixed in GOST R 51617-2000.

There is a table of illumination for various types premises of the house when used fluorescent lamps and incandescent lamps.

The brightest room there should be a lobby with an illumination of 30 lux, on the stairs an illumination of 10 lux should be maintained, in strollers, hallways near apartments and elevators - 20 lux.

The Gosstroy Decree states that it is allowed to use time-delay switches, but in the hall or on the first floor of the stairs the light bulb should be on all night. If the natural lighting of the entrance is not enough, the light in the elevator lobby should be on around the clock.

Rules for payment of maintenance

Since the owners of the apartments are the owners of the common premises in the house, their maintenance falls on their shoulders.

For maintenance of common areas by residents pay according to the line in receipts “general household needs”. Receipts include invoices for ODN for the following utilities:

Scope of services calculated using communal meters, and if they are not there, then according to the standards based on the area of all common premises in the house.

If there is a common house meter, then the amount consumed by apartments and divide the resulting volume between all apartments.

If one or another meter is not installed in any of the apartments, the volume of consumption is calculated according to the standard, and what is consumed in excess of the standard is added to the general household consumption volume.

To determine the share of common house costs that each apartment owner bears, the total amount is divided by the area of all apartments in the building and multiplied by the area of each owner's apartment. That's why owners have more large apartments the fee for one day is higher.

Responsibility for squatting

Common areas in the house must serve all residents, but often one of the neighbors uses them for their personal needs.

Squatting of common premises is illegal and often dangerous.

The first place you should turn if a common corridor is cluttered with the belongings of one of your neighbors is the HOA or management company. They will turn to the culprit with an order to eliminate the violation.

But if the neighbor does not respond to this, you can contact the fire authorities, since clause 23 of the Government of the Russian Federation No. 390 of April 25, 2012, which establishes fire safety requirements, is being violated. For the guilty there may come administrative responsibility.

As we can see, common areas are another type of property that belongs to residents of apartment buildings.

In order for them to be comfortable for living and pleasing to the eye, their contents must be carefully controlled.

Knowing the standards for the maintenance of public places, can be obtained from the management company so that they are kept clean and tidy.

You can learn about changes in the payment procedure for public places in the video:

The landing is a common area

Public places (definition) are those places that are available for use (visiting, staying) by the public.

But restrictions on access to them can be established only if certain hours are established, or on another basis that does not contradict the established rights and freedoms of an individual or group of people.

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Residential multi-storey building

For a building in which people are legally located (resided), places for common use are established according to the design features of the premises (premises) by the state (bodies of the corresponding branch of government in a given state - in Russia), including various special local government bodies.

The purpose of establishing such a procedure is to fulfill duties related to the maintenance of property, control over its proper maintenance, or for the competitive selection of organizations that manage this object.

What exactly is included in such public places:

Various purposes located inside apartment building, but those that are not positioned as structural elements of the construction of apartments and their “geometry”, intended for individual use by the owner (owners), intended for servicing the house, residents (more than 1 resident).
Areas designed for convenient access to housing or exit from the house, staircases, elevators, elevator shafts.
Corridor(s), special purpose premises (for example, wheelchair rooms and rooms).
Attic and technical operational floors.
built-in (for example, located in the basement under the house) or designed as part of the real estate in question.
Equipment that serves more than one resident or residents from one residential premises, as well as service additional areas inside buildings involved in servicing such equipment.
Boiler rooms and other special service areas.
Fences (fences) and other structures that act as a fence.
Roof(s) of a house.
Load-bearing structural elements of a building located in public areas.
Objects used for fencing inside (railings of public stairs, parapets).
Windows and doors of those rooms and premises that serve the purpose of general use.
Devices and mechanisms that are designed to meet the needs of residents for heat, light and other benefits of civilization, located in the house or in the immediate vicinity of it and each performing its own special function established by the manufacturer. At the same time, a mandatory condition for public purpose and use is the maintenance of these mechanisms by more than one resident.
Land and land plot located directly under the house (on which the house stands), as well as adjacent to the house land, the boundaries of which are determined by law, as well as by legitimate contracts and other official legal documents that assert ownership along with the rights to the house. Data on this must be confirmed by relevant documents, extracts from the cadastre (cadastral registration).
Transformer booths (transformer substations) that serve this construction site and all related objects, as well as service for the residents themselves, and not just those located in the building.
Heating points and special devices for heating apartments (as well as their residents), if they are on the balance sheet of this residential apartment building.
Children's playgrounds, sports grounds, which are located on the territory of the house or adjacent territory, which were built for the use of residents (their children).
Internal systems for heating or cooling atmospheric air, right down to the first shut-off valve, that is, any switching (disconnecting) device and pipes leading to public networks, which are already cities, villages, communities, and so on.
Metering devices for resource consumption (cold, hot water, etc.), which are located on the territory of the house and surrounding area.
Valves, taps, other opening devices on pipes and other communications of the house, including wiring from internal risers, funnels, devices for cleaning them, bends, tees, crosses, adapters (pipe transitions) to the first connection with the riser, which is not located in the common use, as well as all the equipment that is in the described system and is an integral and mandatory part of it.
Devices for metering consumed electricity, if metering is carried out for a house or part of a house (entrance), several or premises, as well as all special shutters and handles related to the system for adjusting and taking readings from these devices. Also included in this category are cabinets, which are special equipment without which normal, safe operation electrical networks and supplying electricity to end consumers located and living in the house.
Engineering inspection systems, valves, and other types of taps that are designed to regulate the operation of any common areas intended to serve the residents of the house.
Hoods, their plugs, shut-off valves for heat supply systems, common house hoods, that is, collective devices for metering resource consumption.
Systems for removing smoke and other combustion products from apartments resulting from the use of gas stoves, dispensers and other devices using any fuel for which they are intended.
In-house fittings for fire and smoke alarms, fire piping up to the beginning of individual similar means of fire protection and poisoning prevention.
Cable television and radio broadcasting systems located on the territory of the house up to the border with personal territory (apartment, for example), owned by private individuals.

In general, everything that is intended to create comfort for the residents of the house and located on its territory, as well as in adjacent areas, belongs to common areas.

Premises related to common areas

Public places (the TCH definition, according to technically established practice), is consistent with the previously given definitions regarding places for public access and use, which were described in the context of an apartment building.

What does the Tax Code say about such special public areas?

He defines them as those places and goods (conveniences) for the use of which no payment is taken from the tenant, tenant, tenant, etc.

The premises that are classified as public places are the following:

Rooms and other types of areas, fenced off by walls or not completely fenced off from the rest of the space inside the house, which are not parts of apartments (that is, intended for permanent or temporary residence of people).
Premises that are designed to help serve not one person, but several or all (depending on the final purpose).
Elevator and its shaft.
Other premises that are not private property, that is, do not belong to any of the residents of the houses (tenants, etc.)
The premises inside are intended for creativity and are free to visit, although they may be partially free. For example, only for the small residents of this house or cooperative.
Premises that are designed to satisfy the household and socio-cultural needs of residents, but do not belong to anyone as personal property.
The same type of space inside or outside the home that is needed for sports.

If any reduction is planned in the general area, that is, those places that apartment residents have the right to visit, this cannot be done without their consent. When transferring (temporarily) to third parties, such an action must be approved by a meeting of members of the cooperative or an ordinary general house meeting.

In some cases, the territory, namely the land share (plot) on which the mentioned structure stands, may be collectively owned, that is, partially owned by several persons, but not completely.

Therefore, entry into the territory of this site, including non-residential local areas, cannot be prohibited for persons who have the legal right to do so. This applies not only to owners of houses and apartments, but also to some other categories of people (citizens).

Even in the event of force majeure, for example, in the event of complete or partial destruction of a house, all owners retain the right (that part of the rights to property that is confirmed) to the same property upon restoration or compensation, as well as to part of the land on which it was built house, including landscaping elements if any.

And in case of disputes, the decision must be made by the bailiff, naturally, in court.

Public places (SNiP definition) are defined in the same way as in other official regulations that control or describe the composition of an object at the moment.

Why separate common areas as a separate category?

To clearly describe the problem of the need to create a separate category for public places, that is, for public use, the following example can be given.

Currently, many residents of apartment buildings and other types of buildings, including both the personal area of the owners and common areas, began to receive receipts for electricity, which included new deadlines (columns) for payments (making payments).

Previously, there was no line about public spaces, namely lighting.

Therefore, all utility payers had a reasonable question: “What are these new items for payment that did not exist before?”

Per consumed electrical energy in those places that are used not by one person or residents of one apartment, but by several at once (or all), the fee, as approved by the competent authorities, was collected previously.

The only difference is the differentiation of payments, that is, the division of services by lines in a payment slip or receipt.

Despite the assurances of managers or authorities, the bill during this period reaches up to a thousand rubles per month for ordinary light bulbs for the entrance, for example. At the same time, the payment for consumed electricity in the apartments themselves does not exceed a hundred or two, which is five to ten times more than the payment for the so-called public light.

According to the latest government regulations, residents of such apartment buildings must switch to a different, more improved payment system according to their name. This means carrying out calculations that “would be distributed equally to all tenants or property owners.

Moreover, according to the legislative procedure for such services, all expenses must be borne according to the shared participation or shared ownership of each of the participants in the cooperative or each resident of the apartment building. The lighting of these public areas includes payment for:

Light in the entrance.
Lost electricity as a result of imperfect networks and electrical wiring.
Power supply for the intercom or other specialized means of communication designed to simplify access to the apartment, but prevent unauthorized persons from entering.
Amplifier TV antenna, which each of the residents of the house uses or can use.
The energy used to electrically lock the pumps, if such are provided within the reach of residents of the house or tenants.
Lighting of attics and basements, if this is provided for by normal practice, that is, typical for users of utilities of a given house.

Let’s say a collective meter is installed in a house (entrance), which takes into account the electricity consumption of the entire building or entrance, respectively. Let us also assume that none of the premises (apartments) individual devices.

In this case, you need to calculate the total amount of kilowatts consumed, and then divide it among all owners or shareholders in this collective real estate. Accounting is based on the number of citizens who are registered in this house as personal owners.

The calculation is carried out in this case in this order. From the total amount of energy consumed for the entire residential building, the consumption of special individual entities (shops, hairdressers and other establishments owned by private (individuals) or legal entities that perform work and use these areas to make a profit is subtracted.

Next, the resulting value is divided proportionally among all residents. This means that depending on the space occupied (for example, one-, two- and three-room apartments), different energy costs will be paid.

The calculation will also include the energy that was lost as a result of any failures or “leaks” in the network. In addition, payment options for benefits, which are mandatory for all paying residents of the building, will also be charged for the use of public areas (corridors, elevators), as noted earlier.

U different categories houses, in different populated areas The fee may be collected in different ways. Tariffs vary depending on the form of ownership, which is enshrined in the documents of ownership, use and disposal, as well as depending on changes made by the government and local authorities authorities, acts on such changes with a description of what caused them.

New payment scheme for lighting public areas - on video:

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The housing and communal services reform has led to the appearance of a new line “MOP electricity” in bills for housing and communal services. A lack of understanding of what MOP is in an apartment building and how the amount for paying for electricity is calculated still causes controversy and indignation among residents of high-rise buildings.

Concept of MOS lighting

The abbreviation MOP stands for common areas in an apartment building, to which, in accordance with Article 36 of the Housing Code of the Russian Federation, include: landings, attics, elevators and elevator shafts, corridors, etc. The concept of MOP applies only to an apartment building, since only in this single complex of real estate there is a relationship of ownership to them.

MOP lighting is a housing service provided to premises owners that requires a utility resource such as electricity. A simpler interpretation of the concept is a service for supplying light to a shared space. Previously, this item was part of the article “repair and maintenance of housing”. But in Decree of the Government of the Russian Federation No. 354 of 05/06/2011 “On the provision of utility services” there was a provision of electricity supply in public places of the apartment complex as a separate service.

Who pays

Expenses for the provided housing and utility services, including the maintenance of the MOP, according to Art. 39 clause 1 of the Housing Code of the Russian Federation, are borne by the owners of residential and non-residential premises. Also, in accordance with resolution No. 354 The owner is obliged to pay monthly for the electricity supply to the MOP.

Lighting cost calculation

To determine the volume of electricity spent for public needs, the following indicators are taken:

Total electricity consumption in the house. The indicator is obtained using a special communal meter, which should be in every apartment building.
Cumulative electricity consumption in all residential premises. For this indicator, data from individual apartment meters or consumption standards for apartments without them are taken.
Waste of electricity legal entities connected to the public network.

Actual electricity consumption in common areas is calculated as the difference between the indicators. It is multiplied by the tariff established in the region and divided among all owners, in proportion to their share in the right common property on property. It turns out that the area of the property affects the amount of payment. The exact calculation formula is presented in Appendix No. 2 to Government Decree No. 354.

According to Art. 13 Clause 5 of Federal Law No. 291 of November 4, 2009 “On Energy Saving” Before July 1, 2012, each multi-storey building must be equipped with collective metering devices for utility resources, which includes electricity. If the owners have not done this themselves, then the meter will be installed before July 1, 2013.

In accordance with clause 7 art. 11 of this law, when constructing a new apartment building, the developer must ensure that the building complies with energy efficiency requirements and that the new building is equipped with metering devices.

In a number of old houses, a collective meter is not installed, so the payment for lighting public premises is calculated according to the electricity consumption standards established in each region and distributed in the same way as the previous method. It is worth noting that payment according to standards involves the use of increasing coefficients. This measure was introduced to increase the motivation of owners to install communal metering devices.

Problems in calculating MOS lighting

Why is the problem of lighting in public spaces so acute, since residents had previously paid for this service as part of another item. Until 2012, the amount for the item “repair and maintenance” housing stock» was calculated according to the tariff, i.e. was fixed.

Currently, with public meters, they use actual readings, which may vary throughout the year. The indignation regarding payment for lighting of common areas began when residents began to receive receipts in which the amount for lighting of common areas exceeded individual consumption. This is where the problem arises.

Energy losses in MKD

A collective electricity meter shows, in addition to actual readings, electricity losses during intra-house networks arising for a number of reasons:

Outdated electrical wiring and lack of energy-saving electrical equipment in common areas. For example, the lack of energy-saving light bulbs.
Breakdown of an individual meter. A faulty meter does not reflect actual resource consumption. There are often cases when residents of a house deliberately do not notify the energy supply organization about a breakdown and use special devices to prevent the device from working correctly.
Illegal connection to the public network. Independent connection to the line, bypassing the meter, and the absence of an agreement with the energy retailer also lead to non-accounting of the resource.
Lack of proper organization for recording data from metering devices in the house. For example, taking individual apartment meter readings from the 23rd to the 27th of the month, and taking collective meter readings on the 29th, leads to significant data distortion.
Inefficient use of electrical equipment on common property (lights on during the day, strong lighting at night)

Maintenance, repair and maintenance of electrical networks is carried out by the company, which the owners pay for the maintenance of public property, including intra-house electrical networks. In case of improper performance of duties leading to possible reasons increasing energy costs in premises that are part of common areas, residents have the right to demand high-quality maintenance and replacement of equipment.

An important factor in the indignation of residents related to the incorrect calculation of the amount for electricity spent on lighting common areas is the so-called “payment for a neighbor.” Unscrupulous residents transmit false data, connect bypassing the meter, etc., which leads to losses, which the management company distributes among the owners.

Liability for non-payment

Based on agreements with resource supply companies, homeowners' associations and management companies are obligated to pay for the resources provided, since they are providers of utility services. The energy supplier has the right to sue for non-payment with a demand to collect the debt, and the court, in most cases, satisfies these claims. In turn, the management company and the homeowners association file claims to collect the debt from the owner, since it is his responsibility to pay for the utility resource provided to him.

Reforming the housing and communal services brings a number of innovations that residents of the country cannot always immediately understand. The appearance of a new clause “MOP electricity” in the receipt was no exception. Poor awareness of the population about what this service is leads to reluctance to pay for it. Each owner should know that the power supply of premises related to common areas is a service that has always existed, but became a separate type relatively recently, so the responsibility for paying for it lies on his shoulders. To resolve problems or disputes related to the provision of this service, it is recommended to contact the Criminal Code.

As specified in Article 36 of the Housing Code of the Russian Federation, in an apartment building all places are intended for common use by all residents, and they are in their shared ownership.

Owners of premises may own and, with certain restrictions, dispose of this property.

Common areas in apartment buildings residential buildings include:

Premises of a residential building that cannot be classified as apartments and their purpose is maintenance. These are elevator shafts and corridors, attics, landings between floors, technical floors and basements, as well as other rooms where utilities are located.
Those premises that are not considered the property of citizens and are used to meet social and domestic needs. These are rooms for leisure or physical education, etc.
Roofing, non-load-bearing and enclosing structures, as well as all equipment (mechanical or plumbing) that is necessary to service the premises, if their number is more than 2 pieces.
All objects in the local area that help maintain the house and the territory itself, in particular. The area of common areas in an apartment building varies in each specific case.

Who pays for heating in the entrance and common areas?

The difference between the consumption of the general meter for the house and the individual consumption for all apartments will be divided into each of them, provided that its area is taken into account. This means that the difference in readings on the receipt is marked as a one-time charge.

Heating of common areas in an apartment building, as can be found out from the Government Decree, is determined by a special formula prescribed in it.

The volume of consumed service, which is spent on general household needs, is distributed among consumers. During the billing period, consumption cannot be higher than prescribed in the standards.

Calculation example

For example, if for a year according to the general house meter the indicators were 800 GigaCalories, and the area of the entire house (including apartments and common areas) is 6000 square meters, then we need to calculate how much heat is lost per m2.

In this case, during the year, 0.133 Gcal had to be spent on heating each meter, and 0.011 Gcal was spent monthly. According to tariff plans, citizens pay 1 Gcal at a cost of 943.60 rubles.

Accordingly, every month each resident of the house needs to pay 943.60 * 0.011 * 1.18 (VAT) = 12.2 rubles for heating a square meter in the house. To find out how much to pay for your apartment, you only need to substitute the square footage of your home and multiply by this value.

On average, the owner of an apartment with a total area of 40 square meters needs to pay 488 rubles monthly for heating common areas.

Content Features

If we talk about legislation, then all the rules for using the common area and the responsibilities of the owners are spelled out in the Housing Code of the Russian Federation and the Resolution of August 13, 2016.

According to these two documents, all common areas must be in good condition at all times, and the same applies to all communications. The owners of the premises themselves, through a meeting, must decide how, when and at what cost to carry out renovation work. The terms of this work are not documented.

A number of points regarding the frequency of scheduled cosmetic repairs of the facade or entrance can be specified in the contract for the maintenance of a residential building. At the meeting, the owners themselves need to decide and approve the timing of the repair work.

The need for their implementation is established and prescribed in the inspection report of problem areas of public use. According to the Housing Code of the Russian Federation, the maximum time period allotted for the implementation overhaul entrances, equal to 5 years.

It is logical that replacing windows and other minor work, as well as replacing the heating system, is carried out mainly in summer time. This also includes cosmetic work such as painting walls and railings. As for payment, the entire cost of repairs performed is included in the fee for services provided by the management company.

Every month, residents pay small amounts for the repair of general premises. The amount of such a fee can be approved at general meetings if a quorum votes for it and the decision is correctly drawn up.

In most cities, residents are faced with the lack of notorious lighting in the entrance and stairwells. Previously, owners paid from their own pockets for the consumed kilowatts, which was included in the tariff item “ Housing services».

Lighting of common areas in an apartment building implies:

Carrying out work to ensure the supply of electricity to common areas: maintenance and repair of electrical networks, as well as lamps.
Maintain all engineering systems (which are common property) in proper condition so that the owners can supply electricity to common areas.

On the one hand, apartment owners can be understood: they are often surprised by the fact that they have to pay for the electricity spent on general house needs.

In addition, the light bulbs in the entrances are constantly on, a 24-hour store on the ground floor can be “powered” by the house, etc. On the other hand, since the residents live in high-rise apartments that are their property, this means that they will have to pay for the kilowatts spent on lighting this house.

Since management of the house is transferred to the owners, they are financially responsible for everything that happens in it. Resource supply companies also do not want to incur losses for an unpaid but supplied resource, so let’s use an example to look at how and who will pay for the light spent on general household needs:

Calculation example

The owner lives in an apartment of 37 square meters. It is located in a house with a total area of 900 square meters (including all residential and non-residential premises).

The house-wide meter showed that 1,300 kW of electricity was consumed in a month, with 840 of them spent on lighting apartments and non-residential premises (office, store, etc.) located in the house. The meter in the resident’s apartment recorded that he consumed 70 kW of electricity this month.

To find out how much to pay for electricity that was spent on the needs of the house, it is necessary to subtract the cost of lighting apartments from general household consumption. We do the calculations: 1300-840=460 kW was spent on the needs of the house.

Then you need to find out what part of this amount needs to be paid to each apartment owner. To do this, divide the area of the apartment by the common area and multiply by the amount of energy consumed: 37/900=0.041*460=18.91.

This value must then be multiplied by the tariff set by the regional energy commission. Thus, the apartment owner will have to pay 18.91 * 2.57 (local tariff) = 48.59 rubles for electricity that was spent on general household needs.

Cleanliness of the landing

Buying housing on the secondary market is a kind of agreement with the already established rules for cleaning the staircase landing. The buyer has only a couple of options:

Follow the rules and try to influence them in the future.
Immediately enter into a conflict situation.

In this case, at a general apartment meeting, you should choose management company through voting. In this case, the responsibility for cleaning common areas in an apartment building falls on the shoulders of its employees.

Wet cleaning of window sills, walls and windows, sweeping and washing the floor are all the responsibilities of the management company, which must also monitor the condition of garbage chutes and, if necessary, replace broken containers with new ones.

Since all residents pay fees for such services, they must be provided regularly and in full. Any problems should be discussed separately and, if the quality of the services provided is far from ideal, write a statement and change the management company.